Frequently Asked Questions(FAQ)

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Authenticity & Certification

1
How do I know the autograph is authentic?

All items are hand-signed and certified authentic by trusted third-party authentication companies such as Beckett, Fanatics, PSA/DNA, JSA, or Schwartz Sports. Each item includes a tamper-proof hologram and matching certificate (when applicable).

2
Can I verify the authentication online?

Yes. Most authentication companies provide an online verification database where you can enter the hologram serial number to confirm authenticity.

3
What does “witnessed” mean?

“Witnessed” means a representative from the authentication company was physically present when the athlete signed the item.

4
Do you sell reprints or facsimile signatures?

No. All autographs are original, hand-signed signatures.

Shipping & Handling

1
How long does shipping take?

Most orders ship within 1–2 business days. Transit time typically ranges from 2–5 business days within the U.S.

2
Do you offer free shipping?

Yes, we offer free shipping on all U.S. orders.

3
How are items packaged?

Items are securely packaged with protective materials to ensure safe delivery, especially fragile items like helmets and framed photos.

4
Do you ship internationally?

Yes, we ship worldwide. International shipping rates and delivery times vary by destination.

Returns & Guarantees

1
What is your return policy?

We offer a 30-day return policy on all items. Items must be returned in original condition.

2
What if my item arrives damaged?

Contact us immediately at 844-747-1658 or by email orders@gamedaysportsmemorabilia.com and we will make it right.

3
Do you guarantee authenticity?

Yes. We stand behind the authenticity of every item we sell.

Product Details & Condition

1
Is the item pictured the exact item I will receive?

In most cases, product images are stock photos provided by the signing company or authentication partner. The item you receive will be the same brand, style, and authentication type as shown, but the autograph placement and signature may vary slightly.

All items are hand-signed and individually authenticated with a tamper-proof hologram.

2
Are there minor imperfections?

Because items are hand-signed, slight variations or minor imperfections may occur. This does not affect authenticity or value.

3
Are jerseys official or custom?

We sell both official licensed jerseys and custom display-style jerseys. The product description will specify which type it is.